Delivery Policy for Pajero Master Pty Ltd Last updated: 29/10/2024
At Pajero Master Pty Ltd, we strive to ensure timely and secure delivery of all orders. This Delivery Policy explains our shipping methods, estimated delivery times, fees, and other important details. Please review this policy carefully.
Delivery Options and Timeframes We offer the following delivery options:
Standard Delivery: Typically arrives within 5–10 business days, depending on your location.
Express Delivery: Available for an additional fee, with delivery within 2–5 business days in most areas.
Local Pickup: If available, customers may pick up orders from our location by prior arrangement. Please note: Delivery times are estimates and may vary due to factors such as location, product availability, and external circumstances (e.g., weather conditions, public holidays).
Delivery Fees Delivery fees are calculated based on your location, order size, and selected delivery option. Exact fees will be displayed at checkout before you confirm your order.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed after 2 PM or on weekends/holidays will be processed the next business day.
Tracking Your Order Once your order is shipped, we will provide you with a tracking number via email so you can monitor your delivery status.
Delivery Locations, we currently deliver within Australia. For deliveries outside Australia please contact us to discuss potential arrangements.
Delivery Issues If you experience any issues with delivery, such as delays or missing items:
Contact Us: Please contact us within 7 days of the expected delivery date at Email Address:
sales@pajeromaster.com.auor 0390084507.
Lost or Damaged Items: If your item is lost or arrives damaged, we will work with the courier service to resolve the issue. You may be eligible for a replacement or refund, depending on the circumstances.
Incorrect Address Please ensure your shipping address is correct at checkout. We cannot be held responsible for deliveries to incorrect or incomplete addresses provided by the
customer. Additional charges may apply for redelivery if the package is returned to us.
Changes to the Delivery Policy We reserve the right to update this Delivery Policy at any time. Any changes will be posted on this page, and continued use of our services indicates your acceptance of the updated policy.
Contact Us If you have questions or concerns about this Delivery Policy, please contact us at: Pajero Master Pty Ltd Email Address: sales@pajeromaster.com.au, Phone Number 0390084507, Mailing Address: 5 Union Road Dandenong South Vic 3175
This Delivery Policy is intended to provide transparency regarding our shipping processes and ensure a smooth delivery experience for our customers.